Terms and Conditions

Please read the terms and conditions before booking:

“You” or “Your” means the person, firm or company named on the e-mail confirming acceptance of an order from Us

 “Our” or “Us” or “We” means Robert Meakes Associates Ltd

You agree to abide by the cancellation terms and conditions and understand that they shall take effect from the sooner of the receipt of an e-mail from either PayPal or Robert Meakes Associates Ltd confirming the booking.

Postage is included to addresses on the U.K Mainland - there may be an additional charge for deliveries to the Highlands and Islands, Europe and the rest of the World. Please contact us for further information and delivery options.

Despatch information
Orders for individual items are usually sent by Royal Mail. Bulk orders will be sent by courier at our sole discretion.
Most orders are shipped on the day payment is received, however you should allow up to five working days at times of high demand or product revision. We will advise despatch by e-mail.

Support Services fair usage policy
In the event that the e-mail support service is (in the sole opinion of Robert Meakes Associates Ltd) used unreasonably, Robert Meakes Associates Ltd reserves the right to require additional annual subscriptions to be purchased to enable to continued provision of support services. We will notify You at Your registered e-mail address should You be required to take any action to enable continued provision of the e-mail support service.

If Robert Meakes Associates Ltd is of the opinion that Your support requirements would be better served through a one to one session with a tutor via SkypeTM, Robert Meakes Associates Ltd reserves the right at our sole discretion to offer You the option of transferring the balance of your existing annual subscription to e-mail support to a SkypeTM session pro-rata.

Payment and booking confirmation information
You can pay online using most major credit or debit cards via PayPal (You do not need a PayPal account). To do this, select the booking links on the Learning Modules page. Alternatively, you can choose to be invoiced - once we receive your order, we will send you an invoice by email requesting payment. Details on how to pay will be provided on the invoice.

Governing Law, Interpretations; Severability and Amendments
These terms and conditions shall be governed by and construed in accordance with English Law.
In these terms and conditions, unless the context otherwise requires:

·        The singular includes the plural and vice versa;

·        Reference to a gender includes the other gender and the neuter

·        If there is any conflict between these terms and conditions and any other documentation or communication issued by Robert Meakes Associates Ltd then these terms and conditions shall prevail

If any provision of these terms and conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed without effect to the remaining provisions.

These terms and conditions may be updated from time to time at the sole discretion of Robert Meakes Associates Ltd without prior notice.

Licensing and Intellectual Property

Purchase of training from Robert Meakes Associated Ltd provides a perpetual non-transferrable license to use the associated training materials solely for the benefit of the named individual or individuals declared during the ordering process.